Frequently Asked Questions

Everything you need to know about your WelleCo US experience.

What is the standard shipping time for US orders?

Standard shipping typically takes 3-5 business days. We offer expedited shipping options at checkout for those who need their items sooner.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. Our garments are designed for a true-to-size fit unless otherwise noted in the description.

Do you offer international shipping outside of the US?

Currently, WelleCo US specifically services the United States. For international orders, please visit our global storefront to view shipping options for your region.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

How should I care for my WelleCo garments?

To maintain the quality of your items, we recommend machine washing cold on a gentle cycle and hanging to dry. Specific care instructions are located on the internal garment label.